Shipping Policy

Thank you for choosing BODO ActiveWear. This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of products ordered from our website. By placing an order, you agree to comply with the following shipping terms:

  1. Processing Time:
    1. Domestic orders typically ship within 5-7 business days and will arrive 7-15 business days after your order is placed. This time includes processing and shipping times.
    2. International orders, please allow up to 10-15 business days for your package to arrive. This time includes processing and shipping.
    3. Please note that processing time may be longer during peak seasons or promotional periods.
  2. Shipping Methods:
    1. Domestic shipping is FREE on orders $200+, otherwise it is $6.95.

International shipping is FREE on orders $250+, otherwise, it’s a flat rate of $25. Shipping fees are non-refundable.

METHOD COST PROCESSING TIME EXPECTED ARRIVAL
Standard-Domestic $15 5-7 business days 7-15 business days
International $25 5-7 business days 10-15 business days
  1. Shipping Rates and Fees:
    1. Shipping rates are calculated based on the destination, package weight, and shipping method chosen during checkout.
    2. Additional fees, such as customs duties or taxes, may apply for international shipments. These fees are the responsibility of the customer and are not included in the shipping charges.
  2. Delivery Timeframes:
    1. Estimated delivery timeframes are provided during the checkout process and are based on the shipping method selected and the destination.
    2. Please note that delivery times are estimates and not guaranteed. Factors such as customs clearance, weather conditions, or unforeseen circumstances may affect delivery times.
  3. Order Tracking:
    1. Once your order is shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package.
    2. Please allow some time for the tracking information to be updated by the shipping carrier.
  4. Shipping Restrictions:
    1. We currently ship to The United States, Canada, UK, Europe. If your location is not included in the list, please contact us for further assistance.
  5. Address Accuracy:
    1. It is the customer’s responsibility to provide accurate and complete shipping information during checkout.
    2. At BODO Activewear are not responsible for delays or non-delivery of orders due to incorrect or incomplete addresses provided by the customer.
  6. Lost or Damaged Packages:
    1. In the event that your package is lost or damaged during transit, please contact us at hello@bodoactivewear.com immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
  7. Order Modifications or Cancellations:
    1. Once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at hello@bodoactivewear.com